While guests are primarily concerned about the hotel's reputation, quality of service, room comfort and well-being, they are also concerned about the security of their shared data. As guests trust the services of Prestige Hotel & Spa, the latter does not fail to ensure the best protection of privacy and is committed to strengthening its security within the establishment.
Policies
Learn more about your privacy rights
1. Proportion of collected data
We collect the following information: • Last name • First name • Postal adress • Zip code • E-mail adress • Phone number • Credit card number The information collected on the site are subject to a data processing intended for : • The management of your reservation • Contacting us • Information / Promotional offers • Loyalty programs • Contribution to satisfaction surveys • Subscription to the Newsletter
2. Security
The information you provide will be kept confidential and will be used only to support your customer relationship with us. Appropriate security measures have been put in place to protect you from the loss, misuse or alteration of information that we have collected on our site
3. Credit Card Retention Period
We keep your credit card information only for the period necessary to complete the transaction, in accordance with the legislation in force.
4. Access and modification rights
In accordance with the law n° 09-08 promulgated by the Dahir 1-09-15 of February 18th, 2009, relating to the protection of the physical persons with regard to the treatment of the data in personal matter, you profit from a right of access and of correction to the information which concern you, which you can exert by addressing you to: • E-mail : contact@hotelprestige.ma • Address : Avenue 9 Avril, Tétouan 93000, Maroc • Phone : (+212) 5 39 71 40 00 You may also, for legitimate reasons, object at no cost to the data concerning you being processed.
5. Cookies
When you browse our site, some information relating to the navigation of your computer, tablet, smartphone ... are likely to be recorded in files called "Cookies". Cookies are information transmitted to your hard disk by our site in order to store and sometimes track data about you. Cookies are used to make the most of the web and to provide a more personalized service. The purpose of cookies is to: • Improve your experience on our site • Avoid having to provide your information each time you visit our site • Keep statistics You can always block or delete cookies from your computer by referring to the "Help" section of your web browser.